Utilities

Billing Information

  • All Utilities (Water, Sewer, and Gas) are billed on a monthly basis on one invoice.
  • All bills are due on the specified date on your invoice, late fees are charged at 2% of your outstanding balance.
  • To remit payment online using internet banking, please add Big White Sewer as a payee and use your account number as shown on your bill, without the decimal. Example: 3360.00 - 336000
  • Disconnections will occur after 60 days of non-payment or non-contact after purchase.
  • Reconnections fees of $80.00 per utility will be charged.
  • NSF charge is $25.00.
  • Paper Fee for all printed and mailed bills begin December 1st. Email billing is available for free. Please email utilities@bigwhite.com to change your billing delivery method.
    • $2.50 Within Canadian
    • $5.00 Outside Canada
  • Minimum Gas Charges
    • Residential - $10.00/Month
    • Commercial - $45.00/month

 

Monthly Utility Charges

Utility - Sewer*
Charges Consumption Charges
Demand Charges
Residential n/a
$5.00/Service Factor
Commercial $2.00/Cubic Meter
$3.25/Service Factor
Utility - Water
Charges Consumption Charges
Demand Charges
Replacement Reserve Charges
Residential $0.84/Cubic Meter
$0.87/Service Factor
$0.88/Service Factor
Commercial $0.84/Cubic Meter
$0.88/Service Factor
$0.88/Service Factor
Utility - Gas**
Charges Consumption Charges
Residential Price Per Gigajoule***
Commercial Price Per Gigajoule***

 

*GST - Mandatory Federal charge
**GST - Mandatory Federal charge/ICE - Innovative Clean Energy Fund - Mandatory Provincial charge
***Monthly calculated propane charges per gigajoule. Pricing based on cost of propane using first in first out pricing model

Service factors are determined when a unit/property is built and are calculated based on the number of beds, fixtures and square footage of the living area.

 

Forms
Preauthorized Payment Form
Transfer of Service Form
New Lot Gas Application Form
New Lot Water Application Form
New Lot Sewer Application Form

Additional Information - Big White Water Tariff
December 15, 2019 Proposed - Big White Water Tariff
Big White Water Tariff
Big White Gas Utility Propane Supply Agreement
Tariff Application

 

In case of Emergency call: 250.470.2355

 

Contact Us

Email: utilities@bigwhite.com

Utilities Accountant:
Miranda Klein  250.491.6167
Accounts Payable:
Whitney Paixao  250.491.6123
Snow Removal:
250.765.3101

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