Winter Hours of Operation

Learn more about all implemented COVID-19 Safety Plan >>  

Winter Season Open Date:
Monday, November 23, 2020
Winter Season Close Date:
Sunday, April 11th, 2021



Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>

Smoke Free Big White

Kelowna Head Office Regular Hours
1894 Ambrosi Road Kelowna, BC

**All Pass Pick Ups**
Now only available on mountain 7 days per week. Open from 8am to 4pm.

Downtown office
*Closed for pass picks ups till further notice*
Corporate Office hours are:
8am to 4:30pm (Monday to Friday).

Current Building Hours Regular Season Hours
Village Centre Mall 7:30am - 5:00pm 
Happy Valley Day Lodge 8:00am - 4:30pm 
Ridge Day Lodge 8:00am - 4:00pm 
Westridge Day Lodge 8:00am - 4:00pm
Black Forest Day Lodge  8:00am - 4:00pm
Services Regular Season Hours
Concierge Desk 8:00am - 5:00pm 
Ski School Desk 8:00am - 4:30pm 
Lara's Gondola 7:45am - 5:30pm
Rentals Regular Season Hours
Village Centre Mall 8:00am - 4:30pm 
Repairs Regular Season Hours
Village Centre Mall 8:30am - 4:30pm 
Retail Regular Season Hours
Dizzy’s Ski Shop Open 9:00am Mon-Fri
Open 10:00am Sat, Sun (Holidays)
Mountainside Closed Mon-Thurs
8:30am - 4:30pm Fri & Sun | 8:30am - 5:00pm Sat
Altitude 8:30am - 4:30pm Mon-Fri & Sun
8:30am - 5:00pm Sat (Holidays)
The Rider 11:00am - 4: 30pm Mon-Thurs
10:00am - 4:30pm Fri | 8:30am - 5:00pm Sat | 8:30am - 4:30pm Sun
Ticket Offices Regular Season Hours
Administration Building (exterior)  8:00am - 4:00pm 
Village Centre Mall 8:00am - 4:00pm
Pick Up Boxes available around the resort Village Centre 8:00am - 4:00pm
Black Forest 8:00am - 4:00pm
Ridge  8:00am - 3:30pm
Happy Valley  Coming early 2021
Gem Lake  Coming soon
Food Outlets Regular Season Hours
The Caf at Happy Valley 11:00am - 4:30pm 
Clocktower Coffee Co. (outdoor takeout window) 8:00am - 3:00pm
Black Forest Day Lodge 8:00am - 3:30pm 
Westridge Warming Hut 8:00am - 4:00pm
The Woods Concession  11:00am - 3:30pm 
The Woods Restaurant  indoor dining closed 
The Ridge Day Lodge  8:00am - 4:00pm






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