Winter Hours of Operation


Kelowna Head Office Regular Hours
1894 Ambrosi Road Kelowna, BC
Estore is open 24hrs
8:00am - 4:30pm Mon - Fri
(Closed 12:00pm - 12:30pm FOR LUNCH)
   
Current Building Hours Regular Hours
Village Centre Mall 8:00am - 4:00pm
Happy Valley Day Lodge 11:00pm - 9:00pm 
Ridge Day Lodge 8:00am - 4:00pm
Gem Lake Day Lodge opening winter 2023
Black Forest Day Lodge  opening winter 2023
   
Services Regular Hours
Concierge Desk 8:00am - 4:00pm daily 
Ski School Desk 8:00am - 4:30pm daily 
Lara's Gondola (free access) 11:00am - 9:00pm daily 
   
Rentals Regular Hours
Village Centre Mall 9:00am - 4:00pm daily 
Next Day Rental Pick Up  opening winter 2023
Happy Valley Skate Rentals (ice permitting) 12:00pm - 8:00pm daily 
   
Repairs Regular Hours
Village Centre Mall 9:00am - 4:00pm daily
   
Retail Regular Hours
Dizzy’s Ski Shop 9:00am daily
Mountainside 9:00am - 4:00pm daily
Altitude 8:30am - 4:00pm daily
The Rider 9:00am - 4:00pm daily
   
Ticket Offices Regular Hours
Village Centre Mall 8:00am - 4:00pm daily
Pick Up Boxes available around the resort opening winter 2023
   
Food Outlets Regular Hours
Alpine Burger Co. -  Happy Valley 11:00am - 8:00pm daily
11:00am - 2:00pm Dec 9th
Alpine Express - Happy Valley  8:00am - 8:00pm daily
Spuds - Ridge Day Lodge 8:00am - 4:00pm daily
Clocktower Coffee Co. 8:00am - 2:00pm daily
Black Forest Day Lodge opening winter 2023
Gem Lake Warming Hut opening winter 2023
The Woods Restaurant - lunch service  open
The Woods Restaurant - dinner service  open
 
Outdoor Resort Washrooms Regular Hours
Black Forest open
Happy Valley open 
Gem Lake opening winter 2023

 

 

 

 

 

 

Smoke Free Big White

Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>

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