Winter Hours of Operation
Kelowna Head Office | Regular Hours |
1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (closed 12:00pm - 12:30pm for lunch) |
Current Building Hours | Regular Hours |
Village Centre Mall | closed for the winter season |
Happy Valley Day Lodge | closed for the winter season |
Ridge Day Lodge | closed for the winter season |
Gem Lake Day Lodge | closed for the winter season |
Black Forest Day Lodge | closed for the winter season |
Services | Regular Hours |
Concierge Desk | closed for the winter season |
Ski School Desk | closed for the winter season |
Lara's Gondola (free access) | closed for the winter season |
On-Mountain Shuttle (free access) | closed for the winter season |
Rentals | Regular Hours |
Village Centre Mall | closed for the winter season |
Next Day Rental Pick Up | closed for the winter season |
Happy Valley Skate Rentals (ice permitting) | closed for the winter season |
Repairs | Regular Hours |
Village Centre Mall | closed for the winter season |
Retail | Regular Hours |
Dizzy’s Ski Shop | closed for the winter season |
Mountainside | closed for the winter season |
Altitude | closed for the winter season |
The Rider | closed for the winter season |
Ticket Offices | Regular Hours |
Village Centre Mall | closed for the winter season |
Pick Up Boxes available around the resort | closed for the winter season |
Food Outlets | Regular Hours |
The Caf at Happy Valley | closed for the winter season |
Clocktower Coffee Co. | closed for the winter season |
Black Forest Day Lodge | closed for the winter season |
Gem Lake Warming Hut | closed for the winter season |
Sk8ters | closed for the winter season |
The Woods Concession | closed for the winter season |
The Woods Restaurant | closed for the winter season |
Outdoor Resort Washrooms | Regular Hours |
Black Forest | closed for the winter season |
Happy Valley | closed for the winter season |
Gem Lake | closed for the winter season |
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>