Winter Hours of Operation
Current Building Hours | Regular Hours |
Village Centre Mall | 7:00am - 5:00pm |
Happy Valley Day Lodge | 8:00am - 8:30pm |
Ridge Day Lodge | 8:00am - 4:00pm |
Gem Lake Day Lodge | 8:00am - 4:00pm |
Black Forest Day Lodge | 8:00am - 4:00pm |
Services | Regular Hours |
Concierge Desk | 8:00am - 5:00pm |
Ski School Desk | 8:00am - 4:30pm |
Lara's Gondola (free access) | 7:45am - 9:00pm 7:45am - 11:00pm Sat, April 1 7:45am - 10:00pm Sat, April 8 |
On-Mountain Shuttle (free access) | 7:30am - 9:00pm Fri, Sat & Sun |
Rentals | Regular Hours |
Village Centre Mall | 8:00am - 4:30pm daily |
Next Day Rental Pick Up | 2:00pm - 3:30pm |
Happy Valley Skate Rentals (ice permitting) | closed for the season |
Repairs | Regular Hours |
Village Centre Mall | 8:30am - 4:30pm |
Retail | Regular Hours |
Dizzy’s Ski Shop | 9:00am - 5:00pm |
Mountainside | 9:00am - 5:00pm (tbc) |
Altitude | 8:30am - 5:00pm (tbc) |
The Rider | 8:30am - 5:00pm (tbc) |
Ticket Offices | Regular Hours |
Village Centre Mall | 8:00am - 4:00pm |
Pick Up Boxes available around the resort | Located at various day lodges, full list here |
Food Outlets | Regular Hours |
The Caf at Happy Valley | 11:00am - 8:00pm |
Clocktower Coffee Co. | 7:00am - 4:00pm |
Black Forest Day Lodge | 8:00am - 4:00pm |
Gem Lake Warming Hut | 8:00am - 4:00pm |
Sk8ters | closed |
The Woods Concession | 11:00am - 4:00pm |
The Woods Restaurant | 11:00am - 9:00pm Weds - Sun closed Mon & Tues |
Outdoor Resort Washrooms | Regular Hours |
Black Forest | closed |
Happy Valley | open |
Gem Lake | open |
Kelowna Head Office | Regular Hours |
1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (closed 12:00pm - 12:30pm for lunch) |
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>