Winter Hours of Operation

Current Building Hours Regular Hours
Village Centre Mall 7:00am - 5:00pm
Happy Valley Day Lodge 8:00am - 8:30pm
Ridge Day Lodge 8:00am - 4:00pm
Gem Lake Day Lodge 8:00am - 4:00pm
Black Forest Day Lodge  8:00am - 4:00pm
Services Regular Hours
Concierge Desk 8:00am - 5:00pm
Ski School Desk 8:00am - 4:30pm
Lara's Gondola (free access) 7:45am - 9:00pm
7:45am - 11:00pm Sat, April 1
7:45am - 10:00pm Sat, April 8
On-Mountain Shuttle (free access) 7:30am - 9:00pm Fri, Sat & Sun
Rentals Regular Hours
Village Centre Mall 8:00am - 4:30pm daily
Next Day Rental Pick Up  2:00pm - 3:30pm
Happy Valley Skate Rentals (ice permitting) closed for the season
Repairs Regular Hours
Village Centre Mall 8:30am - 4:30pm
Retail Regular Hours
Dizzy’s Ski Shop 9:00am - 5:00pm
Mountainside 9:00am - 5:00pm (tbc)
Altitude 8:30am - 5:00pm (tbc)
The Rider 8:30am - 5:00pm (tbc)
Ticket Offices Regular Hours
Village Centre Mall 8:00am - 4:00pm
Pick Up Boxes available around the resort Located at various day lodges, full list here
Food Outlets Regular Hours
The Caf at Happy Valley 11:00am - 8:00pm
Clocktower Coffee Co. 7:00am - 4:00pm
Black Forest Day Lodge 8:00am - 4:00pm
Gem Lake Warming Hut 8:00am - 4:00pm
Sk8ters closed
The Woods Concession  11:00am - 4:00pm
The Woods Restaurant  11:00am - 9:00pm Weds - Sun
closed Mon & Tues
Outdoor Resort Washrooms Regular Hours
Black Forest closed
Happy Valley open
Gem Lake open
Kelowna Head Office Regular Hours
1894 Ambrosi Road Kelowna, BC
Estore is open 24hrs
8:00am - 4:30pm Mon - Fri
(closed 12:00pm - 12:30pm for lunch)







Smoke Free Big White

Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>

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  • @BigWhite

    Big White's Rentals & Ex-Demo Ski & Board Sale starts Saturday, March 25, at 8 am in the Village Centre Mall. Sale…

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