Winter Hours of Operation
Kelowna Head Office | Regular Hours |
1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (Closed 12:00pm - 12:30pm FOR LUNCH) |
Current Building Hours | Regular Hours |
Village Centre Mall | 8:00am - 4:00pm |
Happy Valley Day Lodge | 11:00pm - 9:00pm |
Ridge Day Lodge | 8:00am - 4:00pm |
Gem Lake Day Lodge | opening winter 2023 |
Black Forest Day Lodge | opening winter 2023 |
Services | Regular Hours |
Concierge Desk | 8:00am - 4:00pm daily |
Ski School Desk | 8:00am - 4:30pm daily |
Lara's Gondola (free access) | 11:00am - 9:00pm daily |
Rentals | Regular Hours |
Village Centre Mall | 9:00am - 4:00pm daily |
Next Day Rental Pick Up | opening winter 2023 |
Happy Valley Skate Rentals (ice permitting) | 12:00pm - 8:00pm daily |
Repairs | Regular Hours |
Village Centre Mall | 9:00am - 4:00pm daily |
Retail | Regular Hours |
Dizzy’s Ski Shop | 9:00am daily |
Mountainside | 9:00am - 4:00pm daily |
Altitude | 8:30am - 4:00pm daily |
The Rider | 9:00am - 4:00pm daily |
Ticket Offices | Regular Hours |
Village Centre Mall | 8:00am - 4:00pm daily |
Pick Up Boxes available around the resort | opening winter 2023 |
Food Outlets | Regular Hours |
Alpine Burger Co. - Happy Valley | 11:00am - 8:00pm daily 11:00am - 2:00pm Dec 9th |
Alpine Express - Happy Valley | 8:00am - 8:00pm daily |
Spuds - Ridge Day Lodge | 8:00am - 4:00pm daily |
Clocktower Coffee Co. | 8:00am - 2:00pm daily |
Black Forest Day Lodge | opening winter 2023 |
Gem Lake Warming Hut | opening winter 2023 |
The Woods Restaurant - lunch service | open |
The Woods Restaurant - dinner service | open |
Outdoor Resort Washrooms | Regular Hours |
Black Forest | open |
Happy Valley | open |
Gem Lake | opening winter 2023 |
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>