Booking with us is Easy!
Big White Groups Department is a one-stop-shop for all of your group's needs. We know that Big White is the perfect place to bring your group! Here you will find information packages to suit all groups.
WHAT IS A GROUP? Groups are classified as 20 or more paying guests. The group will nominate one group leader who together with our groups department is responsible for coordinating accommodation arrangements & activities and making all payments on behalf of the group. Not sure if you qualify? Just give us a call.
TO RECEIVE A QUOTE: Simply let us know you are interested in bringing your group to Big White by filling out our group request form via the link below with as much information as possible. We will put together a quote for the perfect package - with no obligation to book! If you would like to discuss your group needs before completing the form, please email us at firstname.lastname@example.org or call us directly on (250) 491-6174.
TO BOOK: If you choose to move forward with your booking we will then draft up a contract including all terms & conditions and place a hold on your accommodation for up to 15 days. Once the contract has been signed and the deposit has been received your booking will be finalized and we will keep you updated on future payments and information required.
BEFORE YOU ARRIVE: 30 Days prior to arrival we will send you a request to complete a rooming list, making sure we have everyone accounted for. 15 days prior to your arrival a reminder will be sent to you to ensure we have a complete order for tickets, vouchers and activities ready for your group's arrival at Big White. This way your 'Arrival Package' will be ready for collection upon your arrival.
ON ARRIVAL: You will be welcomed at Central Mountain Check-In or your hotel front desk by our friendly resort staff and where possible we will send a Groups Coordinator to meet you too! You will be presented with your Arrival Package that will include all of your tickets & vouchers with accommodation keys or codes, as well as a personalized itinerary including helpful information and an insight into our wide variety of mountain activities.
What can the Big White Groups Department offer my group?
Discounts on accommodation, lift passes, group lessons, equipment rental, selected activities & group dining. We can also organize great value transportation, including airfares, private charters and day trips.
**Please note that discounts are only available when booked in conjunction with your Big White accommodation booked through the Central Reservations Groups Department or if you are staying off-mountain and visiting Big White as a Day Group.
We are a one stop shop, tell us what you need to make your trip a success and we will make it happen!
Meet the Team
Groups Department Supervisor
Chrissy has worked at Big White within Central Reservations since winter 2011/2012 and this will be her third season as Supervisor of the Groups Department. Originally from Melbourne, Australia, she fell in love with B.C and has made Canada her home permanently. Chrissy has worked within the travel industry since 2009 in a number of capacities and is enjoying furthering her career at Big White within the Groups team. With her love of travel and passion for Big White, Chrissy looks forward to assisting your group in planning their ultimate visit to our incredible resort!
Groups Department Coordinator
James is looking forward to his second season as a Groups Coordinator at Big White! After moving from Toronto to Kelowna for university, he fell in love with the area and Big White in particular. While not in the office he can be found exploring Big White as well as the surrounding area no matter the season. After graduating feeling like he has done more skiing than schooling, James is excited to be able to pass his love and knowledge of Big White on.
Groups Department Coordinator
Nik is stoked for his second season as a Groups Coordinator. Having moved to Canada from Whakatane, New Zealand Nik was taken in by everything Big White has to offer in his first season so he’s back for more! Outside of the office Nik is an avid traveler having backpacked all over Asia, South America, The Middle East and Australia and now finally North America. With his passion for adventure he is enjoying the amazing dynamic working for Big White brings.
Direct: 250-765-6174 Toll Free: 1-800-663-2772 Email: email@example.com