Rentals & Bike Service

Hours of Operation

Summer season opens July 7 - Sept 10
Thursday & Friday 11:00am - 7:30pm
Saturday 9:00am - 7:30pm
Sunday & Holiday Mondays 9:00am - 5:30pm
Monday, Tuesday, Wednesday CLOSED

Where
Rental Shop and Bike Service Centre - located in the Village Centre Mall.

Bike Service 
The Service Centre is located in the Rental Shop in the Village Center Mall and operates the same hours as the Rental Shop. Due to supply chain issues, the Service Centre is limited in some parts and services. Please take this into consideration when planning your trip to the bike park and come prepared with parts for your bike as we may not have your parts in stock.

Equipment Damage Protection Plan
For 2022, The Equipment Damage Protection Plan is required on all of our bike rentals to protect you from the rising costs of damage that can be sustained to our bikes. The Equipment Damage Protection Plan is non-refundable and covers accidental damage to the equipment. The Equipment Damage Protection Plan does NOT cover theft, loss, negligent damage (including damaging the same component/part more than once during your rental) or damage sustained during races, competition or practice for said races/competitions.

Summer Rental Waiver
In addition to any waiver you may have signed online or at the ticket office, you will be required to sign a physical copy of the Summer Rental Waiver when picking up your equipment.

Any renter 18 years old or younger needs to have a parent or legal guardian sign on their behalf. A parent or legal guardian can visit our Ambrosi Road Office to sign a physical contract if they will not be with the renter on the mountain. See the Ambrosi Road Office opening hours >>.

The below waiver is for reference only. Printed copies will not be accepted at the Rental Shop.



Online Bookings
Coming Soon! Please check back closer to the season to book your bike rentals online.

 

2022 Rental Rates & Bike Fleet


Downhill Rental - includes Helmet*

Adult DH Regular
1 Day Rate $130
Evening (3pm-7pm) Thurs, Fri, Sat** $110
Applies to all rentals: $25 Equipment Damage Protection Plan***

 

Adult DH High Performance
1 Day Rate $160
Evening (3pm-7pm) Thurs, Fri, Sat** $140
Applies to all rentals: $30 Equipment Damage Protection Plan***

Enduro Rental - includes Helmet*

Adult Enduro Regular
1 Day Rate $130
Evening (3pm-7pm) Thurs, Fri, Sat** $110
Applies to all rentals: $25 Equipment Damage Protection Plan***
 

 

Junior Rental - includes Helmet*

Junior (Youth) DH Full Suspension 27.5" XS
1 Day Rate $95
Evening (3pm-7pm) Thurs, Fri, Sat** $75
Applies to all rentals: $20 Equipment Damage Protection Plan***

 

Junior (Youth) DH Full Suspension 20" or 24"
1 Day Rate $75
Evening (3pm-7pm) Thurs, Fri, Sat** $60
Applies to all rentals: $20 Equipment Damage Protection Plan***

 

*Full face helmets are included in all our of bike rentals. The helmet is non-transferable and only included for the rider using the bike. There are no discounts if you do not require the helmet.

**Evening rate is walk in only and based on availability.

*** The Equipment Damage Protection Plan is required on all of our bike rentals to protect you from the rising costs of damage that can be sustained to our bikes. The Equipment Damage Protection Plan is non-refundable and covers accidental damage to the equipment. The Equipment Damage Protection Plan does NOT cover theft, loss, negligent damage (including damaging the same component/part more than once during your rental) or damage sustained during races, competition or practice for said races/competitions.

Rates are in Canadian dollars and do not include tax (5% GST). Rates are subject to change without notice. Due to the limited number of bikes reservations are highly recommended to guarantee the correct bike size.

 

Protective Gear


Full Face Helmet
1 Day Rate $20
Evening (3pm-7pm) Thurs, Fri, Sat* $17

 

Knee Pads
1 Day Rate $13
Evening (3pm-7pm) Thurs, Fri, Sat* $11

 

Elbow Pads
1 Day Rate $13
Evening (3pm-7pm) Thurs, Fri, Sat* $11

 

Chest includes are protection
1 Day Rate $20
Evening (3pm-7pm) Thurs, Fri, Sat* $17

 

Full Armour Pkg (includes helmet, knee pads and  either elbows pads or chest & arm protection)
1 Day Rate $44
Evening (3pm-7pm) Thurs, Fri, Sat* $33

*Evening rate is walk in only and based on availability. Rates are in Canadian dollars and do not include relevant taxes. Protective Equipment only rentals are only available in store on the day and are not available to be booked online at the present time.

 

All renters require a photo identification document as well as a valid credit card (Visa/Mastercard Debit, Travel Money Cards and other pre-paid credit cards are NOT Accepted) for security deposit.
Renters under the age of 19 must be accompanied by a parent or guardian who will need to sign a physical copy of the rental contract on their behalf in addition to any digital waiver that may have been signed.

 

Bike Big White Partners


Dakine logo

Norco Logo

Trek Logo

Fox logo

Contact Us

Direct: 250-491-6114
 

Join the conversation


  • @bikebigwhite

    Trail building and slopestyle course work is underway 💪 Stay tuned for an announcement on an all-new race-related a… https://t.co/pfVVdrvV2u

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