Winter Hours of Operation
| Kelowna Head Office | Regular Hours |
| 1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (closed 12:00pm - 12:30pm FOR LUNCH) closed Tuesday, Sept 30 |
| Current Building Hours | |
| Village Centre Mall | opening day Nov 27 |
| Happy Valley Day Lodge | opening day Nov 27 |
| Ridge Day Lodge | opening day Nov 27 |
| Gem Lake Day Lodge | opening day Nov 27 |
| Black Forest Day Lodge | opening day Nov 27 |
| Services | |
| Concierge Desk | opening day Nov 27 |
| Ski School Desk | opening day Nov 27 |
| Lara's Gondola (free access) | opening day Nov 27 |
| On-Mountain Shuttle (free access) | tba |
| Night Skiing | |
| Bullet Express & Plaza Chair | tba |
| TELUS Park | tba |
| Rentals | |
| Village Centre Mall | opening day Nov 27 |
| Next Day Rental Pick Up | opening day Nov 27 |
| Happy Valley Skate Rentals (ice permitting) |
opening day Nov 27 |
| Repairs | |
| Village Centre Mall | opening day Nov 27 |
| Retail | |
| Dizzy’s Ski Shop | opening day Nov 27 |
| Mountainside | opening day Nov 27 |
| Altitude | opening day Nov 27 |
| The Rider | opening day Nov 27 |
| Peaks | opening day Nov 27 |
| Ticket Offices | |
| Village Centre Mall | opening day Nov 27 |
| Pick Up Boxes available around the resort | opening day Nov 27 |
| Food Outlets | |
| Alpine Burger Co. - Happy Valley | opening day Nov 27 |
| Alpine Express. - Happy Valley | opening day Nov 27 |
| Spuds - Ridge Day Lodge | opening day Nov 27 |
| Clocktower Coffee Co. | opening day Nov 27 |
| Black Forest Day Lodge | tba |
| Gem Lake Warming Hut | closed |
| The Woods Concession | opening day Nov 27 |
| The Woods Restaurant | tba |
| Outdoor Resort Washrooms | |
| Black Forest | closed |
| Happy Valley | opening day Nov 27 |
| Gem Lake | closed |