Big White :: Season Passes

Season Passes 2013/2014

Families of 5+ pay for the 4 oldest members and the rest are FREE! ($25 processing fee)

NEW Student Passes Can Now be Counted Towards the Family Pass!
Full time students up to 25 years of age can now be included as part of the family to qualify for family pass pricing (Students are not included in the families of 5+ rate). More Details

MORE Than Just a Regular Season!
Our tentative opening date is Thursday, November 28th with the lifts spinning until April 13th, 2014 for the longest season in the Okanagan!

MORE Than Just Expert Skiers!
FREE Gold Pass Discover Program - Don’t know how to ski or snowboard? Never tried? No problem! Purchase a Big White season pass and if you’ve never tried skiing or boarding, at no extra cost we will teach you how - GUARANTEED! Take your FREE lesson (rentals included) by December 15th and we guarantee to have you turning safely and ready for the Plaza chair or we will keep working with you until you can. More Details

Family Discounts

Refundable Pass Option

The refundable pass option provides you the assurance of a partial refund as outlined below:

Without purchasing the refundable pass option, passes are non-refundable under any circumstances.
The price of the refundable option is $25 for individual pass holders or $75 for a family.
The refundable pass option is only available when purchased concurrently with your seasons pass.
Big White Ski Resort will refund the cost of the seasons pass if you suffer an injury or sickness which prevents your participation in skiing or snowboarding.
Big White Ski Resort will refund the cost of the Seasons Pass if your employer transfers you, making it necessary to move your residence outside a 200km radius form the resort, provided that the date of transfer is at least 45 days after the purchase of the seasons pass. (Okanagan residents only)
If your parent, spouse, or child is also a refundable pass holder and chooses to cease participation due to injury or sickness, he or she is entitled to a refund. The refund is limited to one additional claimant.
The refund option does not cover: non-participation caused by or contributed to by intentional self-injury; non-participation due to emotional disorders or pre-existing conditions unless you are hospitalized; non-participation due to normal pregnancy; or any injury or sickness that does not prevent the participation of skiing.
If you need to request a refund, we must receive your written request within 15 days of non-participation. We will not accept refund requests after April 1st.
When presenting your claim, please provide a cover letter of explanation, your seasons pass, and a medical certificate providing the date of the first medical treatment and prognosis, stating that you are unable to ski, and the length of time the illness or injury will prevent participation.
In the event of job relocation, include a letter from your employer within 15 days of notification, stating the location, date and length of relocation.
All refunds subject to Big White Resort Ltd.'s discretion and approval.
Big White Ski Resort Ltd.'s interpretation of the above conditions is final.

Season Pass Refund Schedule

From opening day	No uses	1-4 uses	5-9 uses	10+ uses
< 30 days into ski season	100%	100% (less a $50 admin fee)	50%	no refund
31-60 days	70%	70%	35%	no refund
61-90 days	40%	40%	20%	no refund
90+ days	no refund	no refund	no refund	no refund

Season Pass Terms & Conditions

Season passes remain the property of Big White Ski Resort Ltd. and may be revoked for misuse or violation of the Alpine Responsibility Code. Use of this pass by anyone other than the registered pass holder, or alterations to the season pass will result in cancellation of that pass.
Season passes are non-refundable and non-transferable. We may request identification to verify its validity at any time.
Payment plan payments are non-refundable.
Season passes are not valid until paid for in full.
Families of 3 + are defined as parents and /or children between the ages of 6 and 18 living at the same residence. Families of 5 or more only pay for the 4 oldest family members and the remaining passes are free with only a $25 processing fee.
Students 19+ must be full-time post-secondary students, attending a recognized accredited college, university, local trade or business school within Canada or the United States. *Full-time is defined as taking 3 or more courses for both the fall & winter semesters, and attending a brick & mortar or virtual campus.
Students up to 25 years of age can be included into the families of 3+ pricing structure (ie. Two adults with a qualifying student up to 25 years of age now use rates from family of 3+ rather than individual rates).
Students are not included in the families of 5+ rate (i.e. cannot be included for complimentary passes)
Individual student passes have no age restrictions.
Students can apply online.
Co-op students and Apprentices are eligible as long as you are in school for at least 8 weeks during the fall & winter semesters and must present a letter from your school's administration office stating the period you are in school. *A list of Canadian accredited colleges or universities can be found here: http://www.eduers.com/University/accredited/canada.html.
The Refundable Pass Option is only available when purchased concurrently with your season pass.
We require pass holders to show proof of age and address when picking up their passes, even if part of an existing family.
All age category cut-off dates are as of the date of purchase. Those turning 65 after the date of purchase but before December 31st can purchase a Club 65 Season Pass.
Personal information you provide to Big White Ski Resort during your season pass purchase is collected for the purpose of processing your season's pass application, delivering information and materials related to your season's pass purchase, for other promotional purposes, and for contact purposes in case of emergency. This information is collected for our internal use and will not be disclosed except as may be permitted or required by law. You may learn more about our organization's Personal Information Protection Policy at www.bigwhite.com or by contacting our Personal Information Administrator at 250.765.3101.
*All free passes are subject to a $25 processing charge.
Lost your pass? No Problem. We can replace it for a $25 printing fee. Forgot your pass? You will be issued a day ticket and have that pass "hot listed" for the day. One forgotten lift ticket per pass holder, per season will be issued.

Big White's 1894 Ambrosi Rd office is open Monday to Friday 8:00am to 4:30pm & will be
printing season passes July 1st.

If you have any questions or need assistance, please contact our Ticket Office: 250.491.6262, toll free: 1.888.663.6882 during office hours or email: tickets@bigwhite.com & our team will be happy to assist you.

NEW Exclusive Passholder Deals
We have an awesome list of savings & fantastic deals to say "Thank You" for being our loyal passholders. Just show your pass to take advantage of these perks all season long. When winter is over, keep your pass & use it for great summer savings as well! Check out the Deals!

FREE Gold Pass Discover Program
Don’t know how to ski or snowboard? Never tried? No problem! Purchase a Big White season pass and if you’ve never tried skiing or boarding, at no extra cost we will teach you how - GUARANTEED!

FREE Skating
Come Skate on 'Canada's Highest Outdoor Skating Rink', it's the same size as an Olympic Hockey rink! Come and spend a day with the family or bring a team of friends for an experience you won't forget!

FREE Access to Nordic & Snowshoe Trails
Get off the beaten track and enjoy Big White’s breathtaking back country with over 25 kilometers (15.5 miles) of Nordic trails, there is plenty to see and explore.

FREE Night Skiing
Ski under the bright lights on the Bullet Express, Plaza Quad and TELUS Park Chairs when available. Save 15% on group and private Ski & Snowboard lessons with the Big White Ski & Board School. *Cannot be combined with any other offer.

25% Off - Bring a Friend Lift Tickets
Bring a friend and receive 25% off a day or afternoon lift ticket. Guest must be accompanied by a season pass holder. Limit of 4 per season pass holder. *Not applicable for Tot season passes.

25% Off - Mega SnowCoaster Tube Park
What's better than finishing your day with Tubing? Bring your friends & family for fun times on the Mega Snow Coaster, Canada's largest resort tubing park.

15% Off - Group & Private Lessons
Big White Ski & Board School offers a fantastic range of group & private lessons for both children and adults. Everyone is grouped by age and ability level to ensure maximum progression and enjoyment on your holiday.

15% Off - Ski & Snowboard Repairs
Damaged your skis or snowboard or just need a tune up? 15% off repairs from the Big White Repair Shop located in the basement of the Village Centre Mall. *Valid for personal use only.

15% Off - Ski & Snowboard Rentals
Leave your gear at home and give ours a try! Receive 15% off all ski and snowboard rentals including high performance equipment. A 10% discount applies to rentals for family and friends that you accompany in to the Big White Rental Shop.

Up to 15% Off - Ski, Boards, Boots, Bindings & Accessories, Apparel & Outerwear
Get discounts on regularly priced items all season long – 15% off soft-goods and 10% off hard-goods from Ski Dazzle, The Village Rider, Dizzy’s Ski Shop, Envy, Big White Kids, and Down Under. Shop at Big White’s retail stores for mementos of your time on the mountain.

10% Off - Food & Beverage
Save 10% on Food – Valid at Happy Valley Cafeteria, Sk8ers in the Happy Valley Day Lodge or Moonlight Bistro at the Westridge Warming Hut.

Exclusive Accommodation Deals
Receive a 10% discount on accommodation when booking with Big White Central Reservations. Book within 72 hours of arrival and receive 20% off, plus exclusive accommodation offers all season long.

Reciprocal Resort Deals
Big White Ski Resort has set-up reciprocal deals with various resorts throughout BC, AB and select US areas, getting you up to a 25% discount off your single or multi-day lift tickets.

If you have any season pass questions, please contact us by phone: 250.491.6262, toll free on 1.888.663.6882 or by email at tickets@bigwhite.com.

Just like the season passes, we've frozen the online payment plan fee and it is still FREE! Simply purchase before October 20th to make as little as 2 automatic payments or purchase before the deadlines below to make your preferred amount of payments!

If purchasing in person at the Kelowna office, over the phone, or at Orchard Park Mall Oct 15^th - 20^th, the payment plan fee remains $25 per person or $75 per family. If you wait for the mall sale in October, you can still split the cost of your pass over 2 payments with your final payment on November 1st. Please note the Payment Plan is only FREE online.

*All season passes must be paid for in full before they will be issued and released to a season pass holder.

If you have any season pass questions, please contact us by phone: 250.491.6262, toll free on 1.888.663.6882 or by email at tickets@bigwhite.com.

	50% OFF Unlimited Tubing Want more winter fun? Unlimited Tubing can be added to your Season Pass for only $49 for ALL ages this year. The Mega Snow Coaster is open Mon - Fri 4:00pm to 9:00pm and Sat, Sun & Holidays 2:00pm to 9:00pm, weather permitting.

	Big White Express Bus Let us give you a lift up the mountain! Add an early bird bus pass for only $260. The Big White Express Bus runs every Friday, Saturday, Sunday, plus it runs daily during the Christmas Holidays, Spring Break, and local Pro-D Days. Click Here for the Express Bus schedule.

If you have any season pass questions, please contact us by phone: 250.491.6262, toll free on 1.888.663.6882 or by email at tickets@bigwhite.com.

	NEW High Performance Tunes – 2 For 1 Big White now has the most sophisticated tuning equipment in the Interior. Our Wintersteiger Mercury Automated Tuning Machine will return your skis to factory specifications, or any preferences you may have. To celebrate we’re offering a 2-For-1 deal on our High Performance Tunes! More Details
	MORE Than Just Expert Skiers FREE Gold Pass Discover Program - Don’t know how to ski or snowboard? Never tried? Purchase a Big White season pass and if you’ve never tried skiing or boarding, at no extra cost we will teach you how - GUARANTEED! More Details
	MORE Than Just a Lesson One of the best added value perks! Buy half price group lessons with your Season Passes. Regular group lessons are $59 but if you buy before Oct 20th they are only $29.50. Be sure to get enough for the kids and don’t forget yourself because everyone can always use a technique tune-up! More Details
	MORE Than Just a Club Ten consecutive weeks of mountain fun & adventure for the rippers in the family in the Free Ride Club! Our Free Ride Club is great fun and adventure for the rippers of the family in this program! Free Riders are grouped by ability & age and work with coaches to gain confidence and improve their skills on the slopes. More Details

Club 65 Members

MORE Than Just a Club!
In addition to the regular season pass discounts and benefits, season pass holders aged 65+ will also receive exclusive discounts and deals.

FREE Regular Hot Beverage
Receive a free regular coffee or hot chocolate from Happy Valley Day Lodge. Limit one per customer per day.

FREE Masters Monday Lesson
Join us for Masters Mondays! Open to everyone age fifty or older this program includes a 2 hour group lesson at any level from complete beginner to expert rider, as well as a fantastic gourmet lunch. Limit one per season per passholder.

FREE High Performance One Day Rental
Leave your gear at home and test out the latest High Performance equipment with a one day rental at the Big White Rental Shop. Limit one rental per season.

FREE Equipment Check & Mini Tune
Receive a equipment check and mini tune up on one set of equipment from the Ski Dazzle Repair Shop. Valid until December 20th only. Limit one per season per passholder.

SAVE An Additional 5% on Food
Club 65 members receive an additional 5% discount on food at the Happy Valley Cafeteria. With the 10% discount passholders already receive that means Club 65 members save 15% on food.

SAVE $25 at Ski Dazzle
One time special $25 discount with a purchase of $100 or more (plus tax) at Ski Dazzle. Cannot be combined with any other offer or discounts.

MORE Exclusive Deals
Stay tuned for details thoughout the season for fantastic deals exclusive to our Club 65 members!

MORE Than Just a Student!

The Big White Ski Resort Gold Student Pass is available exclusively to full-time students of recognized accredited college, university, local trade or business school within Canada or the United States over the age of 19yrs.

NEW Student Passes can Now be Counted Towards the Family Pass!

Full time students up to 25 years of age can now be included as part of the family to qualify for family pass pricing.
Student season passes being used to qualify for the discounted family pricing are not included in the families of 5+ rate.

As always individual student passes have no age restrictions!

Student Pass Eligibility

To pick up your pass, you must present all of the following documentation:

Co-op or Apprenticeship documentation if applicable
A copy of your current course curriculum/registration showing dates and times for classes with your name & student ID printed on it
Statement showing payment/partial payment of your course fees and your student number. *this does not include your minimal registration fee and must show a significant payment toward your registered course fee tuition
Valid government picture ID such as; driver’s license, passport or B.C. ID

*Failure to provide the above documentation will result in an increase to the current Adult Season Pass rate.

Frequently Asked Questions

Q: How do you define a family?
A: Family of 3 or more is defined as; a maximum of two adult parents and a minimum of one child between the ages of 6 and 18 living at the same residence or two children with a single parent. Families of 5 or more pay for the four eldest family members passes and the remaining passes are FREE*. Please note we require new pass holders to show proof of age and address when picking up their passes, even if they are part of an existing family.
*All free passes are subject to a $25 processing fee.

Q: Do I need to sign a waiver this year?
A: Everyone will need to sign a new waiver in person this year, parents will need to sign for their children 18 years or younger.

Q: Do I need a new photo?
A: Yes, everyone will need a new photo this season before we can print your season pass.

Q: What are your office hours?
A: Kelowna Head Office: Monday to Friday 8am - 4:30pm, closed 12pm-12:30pm for lunch.

Q: Where do I pick up my pass?
A: You can pick up your pass at our Kelowna office year-round at 1894 Ambrosi Rd from 8:00am to 4:30pm Monday through Friday. You may also pick up your pass from the main ticket office in the Village Centre Mall at Big White from opening day through the season. Tentative opening date is December 1st, 2012 but if snow permits, we will open early, so your pass will be available from opening day.

Q: I am on a payment plan, when can I pick up my pass?
A: You may pick up your pass once all payments have been received from your credit card or chequing account. We will not be able to give your season pass until all payments have been made.

Q: I have purchased my pass online, where can I pick up my pass?
A: If you have purchased a pass online by signing into your previous account and we have a current picture on file taken after July 1st, 2012, we will print & mail your pass. If not, you can pick it up at our 1894 Ambrosi Rd Kelowna office and at the main ticket office on mountain once the season starts.

Q: How can I purchase a student pass?
A: Student passes can be purchased online, over the phone at 250.491.6262, in person at the Ambrosi Rd office as well as from the main ticket office in the Village Centre Mall once it is open for the season.

Q: What do I need to show to collect my student pass?
A: You will need to show your Co-op or Apprenticeship documentation if applicable.
- A copy of your current course curriculum/registration showing dates and times for classes with your name &
student ID printed on it for both Fall and Winter semesters.
- Your tuition statement showing full or partial payment of your course fees with your student number on it.
- Valid government picture ID such as; driver’s license, passport or B.C. ID.

*This does not include your acceptance letter or minimal registration fee and must show a significant payment toward your registered course fee tuition.