Last updated: Wednesday, May 27, 2020
This page will be updated as information becomes available.
To our community:
We can’t wait for the snow to melt so we can welcome you back to beautiful Big White Ski Resort this summer. It is our intention to open, following the guidelines set out by health experts and Work Safe BC. Our focus has always been and will continue to be ensuring our guests and staff safety.
Due to the enhanced guidelines and practices, you can expect some changes in what events and services we offer this season - but the core of what we do, offering our guests extraordinary access to the wonders of Supernatural British Columbia at Big White Ski Resort, will remain the priority.
The snow is melting with the warmer weather but we're still a long way off from seeing dirt - so we ask for your patience as we confirm details for summer operations and procedures. We look forward to seeing you back on the mountain, shredding the bike trails, enjoying the wide open views from the scenic chair or enjoying the fresh air of a mountain hike.
COVID-19 Prevention Measures
We are implementing a variety of measures to help protect our staff, residents and guests from the spread of COVID-19. Our team will continue to comply with local health authorities’ directives for operations and have implemented the following:
- Setting up hand washing and sanitation stations
- Sanitizing surfaces regularly and increased daily sanitization regimes
- Limiting the number of people in an indoor venue, and/or closing indoor venues where available
- Reducing the indoor capacity of food services and opening more outdoor seating and service
- Reduced capacity and physical distancing measures in place on chair lifts and gondolas
- Increased Rental restrictions as necessary
- Implementing online reservations for rental bikes with contactless pick up and drop off
- We’ve gone cashless, and are moving away from accepting cash for the safety of our staff
- Online restaurant menus and ordering system implemented
- Washing or sanitizing your hands often
- Practicing physical distancing of a minimum 6 FT
- Avoiding touching your face
- Do not share water or food
- Stay home if you’re not feeling well or experiencing any symptoms related to COVID-19.
Q&A Summer General
Q: Where do I park when I arrive at Big White?
A: Please follow signs to the Village Centre for all hike/bike access. There are a limited number of parking spots available in the main Village Centre Mall lot; if this area is full please continue up Big White Road to find appropriate roadside parking near the Whitefoot Lodge. Always proceed with caution along Big White Road to ensure the safety of our guests and community members; the speed limit along this section of road is 30km/h.
Q: Will the Village Centre Mall be open?
A: To reduce the amount of indoor traffic, ensuring the safety of our guests and staff, the Village Centre Mall and all facilities will be closed. Tickets, Retail, Bike School and Bike Rentals will be available and operational out of adjacent buildings in the Village Centre. A bank of public washrooms will be located in the Village Centre, in front of Dizzy's.
Q: Will summer camping be available?
A: Overnight RV Parking will be available, with reservations only, at the Black Forest. In an effort to ensure the safety of our guests and employees, there are no services available at this RV park. This lot is best suited to self-contained RV's only. Please note, this is an alpine environment and alpine conditions will affect the grounds accordingly. For more information >>
Q: Will summer accommodation be available?
A: No, there will not be accommodation options through Big White Central Reservations this summer. Our team is taking this time to work on best practices to ensure we can offer a safe accommodation options for the winter season.
Q: Where's the village pump track?
A: With space needed in the village for facilities vital to our operations under new guidelines this year, we are unable to provide a pump track in the village centre this season.
Q: Will there be any new trails?
A: We're putting a pause on new trails for this season. We will be operating with a small trail crew, so their focus will be preparing and maintaining the existing trails.
Q: Are Freeride Days and the Invitational Slopestyle cancelled?
A: As guidelines continue to change it's too early for us to confirm what this may mean for athletes and spectators of these specific events. Crowds and beer gardens are off the table but we still believe in creating opportunities for local athletes, and are monitoring the situation for potential opportunities if deemed safe.
Q: What are your hours of operation?
A: The bike park will be open Friday, Saturday and Sunday as well as Holiday Mondays 10:00am - 5:00pm with extended play for biking Fridays until 7:00pm.
Q: Will you be open for biking?
A: Yes, we have every intention of opening for lift-accessed mountain biking. Operations may be modified following direction from the government and heath experts. Tentative opening date is Friday June 26, 2020. There is currently a lot of snow on the mountain, but we will continue to update as details are confirmed.
Q: Can I still access the hiking trails when you are closed?
A: Our summer hours of operation can be found here If you wish to access our hiking trails outside of these hours, please do so at your own risk. In case of emergency or accident, contact 9-1-1.