Booking with us is Easy!
Big White Groups Department is a one-stop-shop for all of your group's needs. We know that Big White is the perfect place to bring your group! Here you will find information packages to suit all groups.
WHAT IS A GROUP? Groups are classified as 20 or more paying guests. The group will nominate one group leader who together with our groups department is responsible for coordinating accommodation arrangements & activities and making all payments on behalf of the group. Not sure if you qualify? Just give us a call.
TO GET A QUOTE: Simply let us know you are interested in bringing your group to Big White by emailing us at email@example.com or calling us directly as (250) 491-6174. We'll send you our group request form, please complete & return to us with as much information as possible so we can put together a quote for the perfect package for your group – with no obligation to book!
TO BOOK: If you choose to move forward with your booking we will then draft up a contract including all terms & conditions and place a hold on your accommodation for up to 15 days. Once the contract has been signed and the deposit has been received your booking will be finalized and we will keep you updated on future payments and information required.
BEFORE YOU ARRIVE: 30 Days prior to arrival we will send you a request to complete a rooming list, making sure we have everyone accounted for. We'll then send you a reminder 15 days prior to your arrival to make sure we have a complete order for lift tickets, lesson & rental vouchers and activities ready for your group’s arrival at Big White, making sure that all of your documents are ready for collection upon your arrival in what we call – your ‘Arrival Package’.
ON ARRIVAL: You will be welcomed at Central Mountain Check-In or your hotel Front desk by our friendly Resort Staff, where possible we will send a Groups Coordinator to meet you too! You will be presented with your Arrival Package that will include all of your tickets & vouchers and accommodation keys or codes, as well as a personalized itinerary including helpful information and an insight into our wide variety of mountain activities.
What can the Big White Groups Department offer my group?
Discounts on accommodation, lift passes, group lessons, equipment rental, selected activities & group dining! We can also organize great value transportation, including airfares, private charters and day trips.
We are a one stop shop, tell us what you need to make your trip a success and we will make it happen!
Meet the Team
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ChrissyGroups Department Supervisor
Chrissy has worked at Big White within Central Reservations since winter 2011/2012 and is very excited to join the Groups team this summer! Originally from Melbourne, Australia, she has fallen in love with B.C and intends to make Canada her home permanently. Chrissy has worked within the travel industry since 2009 in a number of capacities and looks forward to furthering her career at Big White within the Groups team. With her love of travel and passion for Big White, Chrissy looks forward to assisting your group plan their ultimate visit to our incredible resort!
Amanda is happy to be joining the Groups Department this season! A Kelowna local, she has been riding Big White for the last few years. When not in the office working as a group coordinator, she enjoys snowboarding and exploring the Mountain. With past experience in the tourism industry, Amanda is looking forward to sharing her knowledge of the local area and meeting new groups!