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Just like the season passes, we've frozen the online payment plan fee and it is still FREE! Simply purchase before October 20th to make as little as 2 automatic payments or purchase before the deadlines below to make your preferred amount of payments!

If purchasing in person at the Kelowna office, over the phone, or at Orchard Park Mall Oct 15th - 20th, the payment plan fee remains $25 per person or $75 per family. If you wait for the mall sale in October, you can still split the cost of your pass over 2 payments with your final payment on November 1st. Please note the Payment Plan is only FREE online.

*All season passes must be paid for in full before they will be issued and released to a season pass holder.

If you have any season pass questions, please contact us by phone: 250.491.6262, toll free on 1.888.663.6882 or by email at [email protected].

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Club 65 Members

MORE Than Just a Club!
In addition to the regular season pass discounts and benefits, season pass holders aged 65+ will also receive exclusive discounts and deals.

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FREE Regular Hot Beverage
Receive a free regular coffee or hot chocolate from Happy Valley Day Lodge. Limit one per customer per day.

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FREE Masters Monday Lesson
Join us for Masters Mondays! Open to everyone age fifty or older this program includes a 2 hour group lesson at any level from complete beginner to expert rider, as well as a fantastic gourmet lunch. Limit one per season per passholder.

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FREE High Performance One Day Rental
Leave your gear at home and test out the latest High Performance equipment with a one day rental at the Big White Rental Shop. Limit one rental per season. 

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FREE Equipment Check & Mini Tune
Receive a equipment check and mini tune up on one set of equipment from the Ski Dazzle Repair Shop. Valid until December 20th only. Limit one per season per passholder.

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SAVE An Additional 5% on Food
Club 65 members receive an additional 5% discount on food at the Happy Valley Cafeteria. With the 10% discount passholders already receive that means Club 65 members save 15% on food.

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SAVE $25 at Ski Dazzle 
One time special $25 discount with a purchase of $100 or more (plus tax) at Ski Dazzle. Cannot be combined with any other offer or discounts. 

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MORE Exclusive Deals 
Stay tuned for details thoughout the season for fantastic deals exclusive to our Club 65 members! 

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warm-accom-150x150.jpgChristmas Ski Holidays 

Christmas Holidays Are Upon Us!
Book your dream 4 night stay and wake up to a 'White Christmas' with stockings stuffed, fun family activities and a catered Christmas dinner to boot! Whether you ski with Santa, hand out candy with him from the horse-drawn sleigh or take advantage of the many great activities, this package has so much to offer.

To book call Big White Central Reservations at 1.800.663.2772 (local 250.765.8888) or email [email protected].

More Details

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Booking Requests for Christmas 2012

Enter your details below and receive first choice of 2012 Christmas accommodation inventory. Big White Central Reservations will contact all requests in April once the units become available from the owner of the desired unit. All requests will be contacted in order of receipt.

If the unit you have requested is not available for the dates you have requested, you will be contacted with similar unit options. All requests made for less than 5 nights will be contacted after October 1st, 2012.

Here are the delicious deals available at Big White over the Holiday Season!

December 22nd & 23rd - Globe

December 24th

Christmas Eve - The BullWheel
Christmas Eve - Cafeteria at Happy Valley
Christmas Eve - Kettle Valley Steak House
Christmas Eve - Moose Lounge
Christmas Eve - Sante Bar and Grille
Christmas Eve - Globe

December 25th

Christmas Day - The BullWheel
Christmas Day - Kettle Valley Steak House
Christmas Day - Moose Lounge
Christmas Day - Gunbarrel Grill
Christmas Day - Sante Bar and Grille

December 26th

Boxing Day - Kettle Valley Steak House

December 31st

New Years Eve - The BullWheel
New Years Eve - Cafeteria at Happy Valley
New Years Eve - Golden Globe
New Years Eve - Moose Lounge
New Years Eve - Sante Bar & Grille

January 1st

New Years Eve - Kettle Valley Steak House
New Years Day - Moose Lounge
New Years Day - Carvers

Refundable Pass Option

The refundable pass option provides you the assurance of a partial refund as outlined below:

  • Without purchasing the refundable pass option, passes are non-refundable under any circumstances.
  • The price of the refundable option is $25 for individual pass holders or $75 for a family.
  • The refundable pass option is only available when purchased concurrently with your seasons pass.
  • Big White Ski Resort will refund the cost of the seasons pass if you suffer an injury or sickness which prevents your participation in skiing or snowboarding.
  • Big White Ski Resort will refund the cost of the Seasons Pass if your employer transfers you, making it necessary to move your residence outside a 200km radius form the resort, provided that the date of transfer is at least 45 days after the purchase of the seasons pass. (Okanagan residents only)
  • If your parent, spouse, or child is also a refundable pass holder and chooses to cease participation due to injury or sickness, he or she is entitled to a refund. The refund is limited to one additional claimant.
  • The refund option does not cover: non-participation caused by or contributed to by intentional self-injury; non-participation due to emotional disorders or pre-existing conditions unless you are hospitalized; non-participation due to normal pregnancy; or any injury or sickness that does not prevent the participation of skiing.
  • If you need to request a refund, we must receive your written request within 15 days of non-participation. We will not accept refund requests after April 1st.
  • When presenting your claim, please provide a cover letter of explanation, your seasons pass, and a medical certificate providing the date of the first medical treatment and prognosis, stating that you are unable to ski, and the length of time the illness or injury will prevent participation.
  • In the event of job relocation, include a letter from your employer within 15 days of notification, stating the location, date and length of relocation.
  • All refunds subject to Big White Resort Ltd.'s discretion and approval.
  • Big White Ski Resort Ltd.'s interpretation of the above conditions is final.

Season Pass Refund Schedule

From opening day No uses     
1-4 uses 5-9 uses     
10+ uses     
< 30 days into ski season 100% 100% (less a $50 admin fee) 50% no refund
31-60 days 70% 70% 35% no refund
61-90 days 40% 40% 20% no refund
90+ days no refund no refund no refund no refund

Working at Big White

At Big White our success depends on many factors. The mountain is blessed with great snow, there are over 100 downhill runs, and there are wonderful facilities. But our most important asset is our fantastic staff. Big White is constantly looking for individuals who are committed to providing quality guest service with a smile and enthusiasm. If you are interested in joining our staff, we ask you to consider the Big White mission statement — "To exceed our guests’ expectations with superior service & exceptional value."

To achieve our mission, we promise our guests friendly service, careful listening, attention to detail and quick action. If you join our staff we promise you a winter season that you will never forget. Each season Big White acknowledges our staff members that truly excel in their jobs. This can take many different forms but always reflects the great effort and enthusiasm that so many staff bring to their jobs each and every day.

Living at Big White — or Perhaps Commuting from Kelowna

To begin to describe what life at Big White Ski Resort is like, you have to imagine living in a ski village that accommodates over 16,600 people with some of the world’s best skiing and riding terrain all around you. The village is a world class winter community with recreational facilities that include a skating rink, a tube park, swimming pools, and many restaurants and bars. Staff can also enjoy a variety of activities specially designed just for them. A season at Big White could be the time of your life!

Another option is to live in Kelowna, a city of 105,000 in the heart of one of Canada’s best wine and fruit growing areas. Excellent urban facilities, beautiful views of Lake Okanagan, and a great night life make Kelowna a perfect choice for those that cannot live without all of those city amenities. A staff bus is available if you choose this option. The bus departs Kelowna bright and early every morning and returns to town just after the supper hour. Staff can pay for the bus on a single ride basis, so if your plans change; there’s no left over bus pass to deal with.

To check out Kelowna, here’s a great link: www.city.kelowna.bc.ca.

Accommodation, Cost of Living and Wages

The fall and early ski season are very busy times at Big White Ski Resort. Many prospective employees are arriving for job interviews and work. Also everyone is looking for a place to stay during the winter. Big White is pleased to offer a limited number of staff accommodation beds to our staff. These Staff Accom beds are proportionally allocated based on department size, so each department only has a limited number of beds. During the hiring process, your potential manager will be able to let you know whether they still have any beds available. However, we still strongly recommend you arrive with pre-booked accommodation.

The average entry level job at Big White has a starting wage of $9.00 - $10.25 per hour and most staff work from 32 to 40 hours per week.

The average employee pays from $450 to $550 per month for shared accommodations. This ranges from several friends renting a house to two to four folks renting a one-bedroom condo. To help you in your search here is a link for hostel information at Big White.

Big White’s winter season can start as early as mid October or as late as early December. Because of this, some time can pass between your successful job interview and your employment start date. To deal with this time you should come with sufficient money to carry you for at least one month.

Foreign Applicants

To work at Big White Ski Resort, you must be a Canadian citizen or you must have a valid Canadian Visa and Work Permit. All foreign workers must present a Canadian Visa and Work Permit, a Canadian Social Insurance Number, or proof that you have already applied for your Canadian Social Insurance Number and a copy of your travel insurance.

Getting all of these items together can take some time; so start early. Here are some tips: To apply for your Canadian Visa and Work Permit, you must contact the Canadian Embassy or Consulate in your country. Please remember that the application process can take several weeks or months. To help you, here are some links:

General Canadian Visa Information

Holiday Work Visa information for Australia

Holiday Work Visa information for New Zealand

Holiday Work Visa information for the United Kingdom, Ireland and Sweden

Holiday Work Visa information for France

Holiday Work Visa information for Germany and the Netherlands

Holiday Work Visa information for Japan

Holiday Work Visa information for Belgium

*Please note that Big White Ski Resort DOES NOT give letters of offer to foreign workers.*

You should immediately apply for your Canadian Social Insurance Number upon your arrival in Canada. You can apply from your home country but it involves a lengthy process. To find the closest Human Resources Department of Canada office when you arrive in Canada and to understand the application process, go to: http://www.hrdc-drhc.gc.ca.

All foreign applicants must provide proof of valid traveler’s insurance for the duration of your employment with Big White. Medical coverage is an important consideration for all foreign travelers while in Canada.

Foreign Ski and Snowboard Instructor Applicants please refer to the Ski and Snowboard Instructors Job Description when it is listed under Current Job Postings.

Overseas Working Holiday Clubs & Agencies

There are many legitimate agencies that help overseas workers gain employment in Canada.  Unfortunately there are some companies that don’t deliver on their promises. All applicants applying for our advertised positions have an equal chance for hire, regardless of the source of their application. We do require all potential employees to complete the online application.

Applicants using these types of search firms to assist them in securing employment are strongly encouraged to do their due diligence and research prior to signing agreements or paying fees. If you are dealing with a company that implies a partnership with Big White Ski Resort please feel free to contact us to confirm.

Refundable Pass Option

The refundable pass option provides you the assurance of a partial refund as outlined below:

  • Without purchasing the refundable pass option, passes are non-refundable under any circumstances.
  • The price of the refundable option is $25 for individual pass holders or $75 for a family.
  • The refundable pass option is only available when purchased concurrently with your seasons pass.
  • Big White Ski Resort will refund the cost of the seasons pass if you suffer an injury or sickness which prevents your participation in skiing or snowboarding.
  • Big White Ski Resort will refund the cost of the Seasons Pass if your employer transfers you, making it necessary to move your residence outside a 200km radius form the resort, provided that the date of transfer is at least 45 days after the purchase of the seasons pass. (Okanagan residents only)
  • If your parent, spouse, or child is also a refundable pass holder and chooses to cease participation due to injury or sickness, he or she is entitled to a refund. The refund is limited to one additional claimant.
  • The refund option does not cover: non-participation caused by or contributed to by intentional self-injury; non-participation due to emotional disorders or pre-existing conditions unless you are hospitalized; non-participation due to normal pregnancy; or any injury or sickness that does not prevent the participation of skiing.
  • If you need to request a refund, we must receive your written request within 15 days of non-participation. We will not accept refund requests after April 1st.
  • When presenting your claim, please provide a cover letter of explanation, your seasons pass, and a medical certificate providing the date of the first medical treatment and prognosis, stating that you are unable to ski, and the length of time the illness or injury will prevent participation.
  • In the event of job relocation, include a letter from your employer within 15 days of notification, stating the location, date and length of relocation.
  • All refunds subject to Big White Resort Ltd.'s discretion and approval.
  • Big White Ski Resort Ltd.'s interpretation of the above conditions is final.

Season Pass Refund Schedule

From opening day No uses     
1-4 uses 5-9 uses     
10+ uses     
< 30 days into ski season 100% 100% (less a $50 admin fee) 50% no refund
31-60 days 70% 70% 35% no refund
61-90 days 40% 40% 20% no refund
90+ days no refund no refund no refund no refund

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How to Apply

Follow the links at this website to Big White’s Current Job Postings. Read through the descriptions and choose the ones that look like a good match to your skills and personality. Please remember that a commitment to quality guest service and a welcoming smile are the cornerstones of every job at Big White.

When you have selected the jobs that interest you go to the online application form. Please give us all the information that you think we need to understand what a great applicant you really are!

Please note that when job descriptions ask for specific experience or qualifications you must have those requirements to be considered for that specific job.

Big White will contact all applicants who are selected to schedule an in-person job interview. If you apply early in the summer months, please be prepared for a little wait while our managers and supervisors review the many applications that come in.

All successful job applicants will be asked to sign a Criminal Record Check Consent Form.

Job Fair

Each year Big White Ski Resort hosts a job fair for applicants. This is a high energy affair where applicants can be interviewed for one, two or even three different jobs.

This year’s job fair will take place at the Best Western Hotel Kelowna on October 28th & 29th.

If you are looking into applying with us for the 2013-2014 winter season; please submit your application online no later than mid-September to obtain an appointment at our 2 day job fair held annually mid to end of October. Visit our current job postings page for available positions, these will change regularly. If you don’t obtain an appointment, we will accept drop-ins on the Saturday (no appointment necessary). Please note that some departments may not be available for drop-in interviews.

Samesun Hostel

Samesun Hostel has a deal for Big White potential employees. Book through [email protected]  or phone 250.763.9814 and ask for the “BIG WHITE DEAL”.

Guest Photos

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