Booking with us is Easy!

Big White Groups Department is a one-stop-shop for all of your group's needs. We know that Big White is the perfect place to bring your group! Here you will find information packages to suit all groups.

WHAT IS A GROUP? Groups are classified as 20 or more paying guests. The group will nominate one group leader who together with our groups department is responsible for coordinating accommodation arrangements & activities and making all payments on behalf of the group. Not sure if you qualify? Just give us a call.

TO GET A QUOTE: Simply let us know you are interested in bringing your group to Big White by emailing us at groups@bigwhite.com or calling us directly as (250) 491-6174. We'll send you our group request form, please complete & return to us with as much information as possible so we can put together a quote for the perfect package for your group – with no obligation to book!

TO BOOK: If you choose to move forward with your booking we will then draft up a contract including all terms & conditions and place a hold on your accommodation for up to 15 days. Once the contract has been signed and the deposit has been received your booking will be finalized and we will keep you updated on future payments and information required.

BEFORE YOU ARRIVE: 30 Days prior to arrival we will send you a request to complete a rooming list, making sure we have everyone accounted for. We'll then send you a reminder 15 days prior to your arrival to make sure we have a complete order for lift tickets, lesson & rental vouchers and activities ready for your group’s arrival at Big White, making sure that all of your documents are ready for collection upon your arrival in what we call – your ‘Arrival Package’.

ON ARRIVAL: You will be welcomed at Central Mountain Check-In or your hotel Front desk by our friendly Resort Staff, where possible we will send a Groups Coordinator to meet you too! You will be presented with your Arrival Package that will include all of your tickets & vouchers and accommodation keys or codes, as well as a personalized itinerary including helpful information and an insight into our wide variety of mountain activities.

What can the Big White Groups Department offer my group?
Discounts on accommodation, lift passes, group lessons, equipment rental, selected activities & group dining! We can also organize great value transportation, including airfares, private charters and day trips.
We are a one stop shop, tell us what you need to make your trip a success and we will make it happen!

Meet the Team

Request a quote and let's get started >>


Groups Department Supervisor
This being her second season at Big White working in the groups department. Jenna-belle has extensive experience in the travel industry working as a wholesale and retail travel agent. Originally from Australia, she is looking forward to spending a second winter on the snow, fine tuning her snowboard skills. With a shared passion for travel she's excited to help you experience all Big White has to offer!



Groups Coordinator
Amanda is happy to be joining the Groups Department this season! A Kelowna local, she has been riding Big White for the last few years. When not in the office working as a group coordinator, she enjoys snowboarding and exploring the Mountain. With past experience in the tourism industry, Amanda is looking forward to sharing her knowledge of the local area and meeting new groups!



Groups Coordinator
Originally from Brisbane, Australia, Jake is half Canadian! Making the most of his duel citizenship. He's excited to forge his new career here at Big White! He's previously worked a ski season in BC and has skied Hakuba Valley, Japan, South Island, New Zealand, and much of BC including Sunpeaks, Whistler, Fernie, Grouse and Revelstoke. Jake recently completed his degree in Business and can't wait to combine this knowledge with his love of the snow.



Groups Coordinator
Tegan has just joined us from Melbourne, Australia, for her first Ski Season. She has skied the slopes in Mt Buller, Australia & Zakopane, Poland and looks forward to refining her skills on some Okanagan Champagne Powder this season. Tegan has lots of Sales and Travel coordination experience and is excited to use her knowledge to make sure our groups have a fantastic time here at Big White.


CONTACT US:   Phone-3-icon.jpg Direct: 250-491-6174   Phone-3-icon.jpg Toll Free: 1-800-663-2772   Email-2-icon.jpg groups@bigwhite.com