Season Pass Pricing for 2012/2013 has been put in the Freezer!
Your Season Pass Price is the Same as Last Year!
Our Early Bird Season Pass Sale will be launching June 1st this year at our 1894 Ambrosi road Kelowna office. Online purchasing will be available and we have extended the Early Bird pricing cut-off date from September to October 14th giving you more time. Our traditional Early Bird Orchard Park Mall sale has also been moved into October, and will take place October 10th - 14th, to make it easier for families as we all know September is a busy month.
Payment Plan
Our FREE online extended payment plan will also still be available just like last year. You can start the payment plan anytime up to midnight October 14th, but the earlier you purchase, the smaller your payments will be. Choose 2, 3, 4, 5 or 6 payments and as an added bonus, for all online season pass purchases: the payment plan will be FREE. Please note the Payment Plan is only FREE online.
If you have any questions or need any ticket or season pass information, please call 250.491.6262 or toll free on 1.888.663.6882 or by email at tickets@bigwhite.com.
Individual Pricing |
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| Individual | 6 Payments | 5 Payments | 4 Payments | 3 Payments | 2 Payments | |
| Adult (ages 19 to 64) |
$675.00 | $112.50 | $135.00 | $168.75 | $225.00 | $337.50 |
| Youth (ages 13 to 18) |
$460.00 | $76.67 | $92.00 | $115.00 | $153.33 | $230.00 |
| Child (ages 6 to 12) |
$285.00 | $47.50 | $57.00 | $71.25 | $95.00 | $142.50 |
| Club 65 (ages 65+) |
$415.00 | $69.17 | $83.00 | $103.75 | $138.33 | $207.50 |
| Full Time Student (ages 19+) |
$460.00 | $76.67 | $92.00 | $115.00 | $153.33 | $230.00 |
| Tot (ages 5 & Under) | $25.00 | $4.17 | $5.00 | $6.25 | $8.33 | $12.50 |
| Bus Pass (all ages) | $260.00 | $43.33 | $52.00 | $65.00 | $86.67 | $130.00 |
Family of 3 or More Pricing |
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| Each | 6 Payments | 5 Payments | 4 Payments | 3 Payments | 2 Payments | |
| Adult (ages 19 to 64) | $575.00 | $95.83 | $115.00 | $143.75 | $191.67 | $287.50 |
| Youth (ages 13 to 18) | $390.00 | $65.00 | $78.00 | $97.50 | $130.00 | $195.00 |
| Child (ages 6 to 12) | $235.00 | $39.17 | $47.00 | $58.75 | $78.33 | $117.50 |
| Club 65 (ages 65+) | $355.00 | $59.17 | $71.00 | $88.75 | $118.33 | $177.50 |
*All prices are quoted per person in Canadian funds and are subject to HST
Go Dual Mountain:
Add the Dual Mountain option to have unlimited skiing or boarding at Big White & Silver Star and you’ll have it paid off by your second visit to the other resort. Children start at $59, Youth at $89 and Adults at $119.
Unlimited Tubing & Skating:
Want more winter fun? Unlimited tubing and skating can be added to your Season Pass from only $89 for kids and $109 for Adults.
Our Skating rink is open daily 11:00am to 9:00pm and the Mega Snow Coaster is open Mon - Fri 4:00pm to 9:00pm and Sat, Sun & Holidays 2:00pm to 9:00pm, weather permitting.
Big White Express Bus:
Let us give you a lift up the mountain! Add an early bird bus pass for only $260. The Big White Express Bus runs every Friday, Saturday, Sunday, plus it runs daily during the Christmas Holidays, Spring Break, and Pro-D Days. Click Here for the Express Bus schedule.
Payment Plan
FREE Online Payment Plan
Just like the season passes, we've frozen the online payment plan fee and it's still FREE! Simply purchase your pass before midnight October 14th to make as little as 2 automatic payments or purchase before June 15th and make up to 6 payments!
Each payment will be automatically withdrawn on the 1st of each month and your final payment will be on November 1st. Make your first payment before June 15th to break it into 6 payments! Purchase before July 15th to make 5 payments, before August 15th to make 4 payments, before September 15th to make 3 payments.
If purchasing in person at the Kelowna office, over the phone, or at Orchard Park Mall Oct 10th - 14th, the payment plan fee remains $25 per person or $75 per family. If you wait for the mall sale in October, you can still split the cost of your pass over 2 payments with your final payment on November 1st. Please note the Payment Plan is only FREE online.
*All season passes must be paid for in full before they will be issued and released to a season pass holder.
If you have any questions, please contact our Ticket Office at 250.491.6262 or toll free at 1.888.663.6882 during our office hours and our team will be happy to assist you. Our regular office hours are 8am - 4:30pm Monday to Friday.
Pass Holder Benefits
- FREE night skiing (when available). Ski all evening on the Bullet Express, Plaza Quad and TELUS Park Chairs.
- 2 x 25% Off day lift tickets for a guest when accompanied by a seasons pass holder (not applicable for Tot season passes).
- 25% Off Tubing & Skating tickets.
- 15% Off Group and Private lessons with the Big White Ski & Board School.
- 15% Off Rentals from the Big White Rental Shop.
- 15% Off Repairs from the Big White Repair Shop.
- 10% Off accommodation with Big White Central Reservations and Silver Star Holidays. Book within 72 hours of arrival and receive 20% off, plus exclusive accommodation offers all season long.
- 15% Off on all regularly priced soft-goods at Ski Dazzle, The Village Rider, Dizzy's Ski Shop, Envy, and Down Under.
- 10% Off on all regularly priced hard-goods at Ski Dazzle, The Village Rider, Dizzy's Ski Shop, Envy, and Down Under.
- 10% Off at Happy Valley Cafeteria, Sk8ers & Westridge Café.
- Up to 25% off discounted on lift tickets with various resorts throughout BC, AB and select US areas.
NEW Club 65 Members
In addition to the regular season pass discounts and benefits listed above, season pass holders aged 65+ will also receive:
- FREE regular coffee at Happy Valley or Westride Café (one coffee per day)
- FREE 50+ lesson (one lesson per season)
- FREE High Performance rental at the Big White Rental Shop (one rental per season)
- FREE equipment check and one FREE mini tune up on one set of equipment from the Ski Dazzle Repair Shop (valid until December 20th only)
- Additional 5% discount on food at the Happy Valley Cafeteria
- $25 off with a purchase of $100 or more at Ski Dazzle
- Many more exclusive specials throughout the season!
Discounts for Dual Mountain & Silver Star Season Pass Holders
- 25% off scenic chairlift rides all summer!
- 10% off at The Saloon @ Silver Star
CLUB 65
NEW Club 65 Members
In addition to the regular season pass discounts and benefits listed above, season pass holders aged 65+ will also receive:
- FREE regular coffee at Happy Valley or Westridge café (one coffee per day)
- FREE 50+ lesson (one lesson per season, Mondays only)
- FREE High Performance rental at the Big White Rental Shop (one rental per season)
- FREE equipment check and tune up from the Ski Dazzle Repair Shop (valid pre-Christmas only)
- Additional 5% discount on food at the Happy Valley Cafeteria
- $25 off with a purchase of $100 or more at Ski Dazzle
- Many more exclusive specials throughout the season!
Student Pass Eligibility
In order to purchase a season pass at the student rate you must meet the following criteria:
- You must be a full-time post-secondary student 19 years or older, attending a recognized accredited college, university, local trade or business school within Canada or the United States.
- Co-op students and Apprentices are eligible as long as you are in school for at least 8 weeks during the fall & winter semesters and must present a letter from your school's administration office stating the period you are in school.
* Full-time is defined as taking 3 or more courses for both the fall & winter semesters, and attending a brick & mortar or virtual campus.
* A list of Canadian accredited colleges or universities can be found here: http://www.eduers.com/University/accredited/canada.html .
Local trade or business schools include:
- CDI
- Vancouver Community College
- Digital Art School
- BCIT
- Okanagan College
To pick up your pass, you must present all of the following documentation:
- Co-op or Apprenticeship documentation if applicable
- A copy of your current course curriculum/registration showing dates and times for classes with your name & student ID printed on it
- Statement showing payment/partial payment of your course fees and your student number. *this does not include your minimal registration fee and must show a significant payment toward your registered course fee tuition
- Valid government picture ID such as; driver’s license, passport or B.C. ID
*Failure to provide the above documentation will result in an increase to the current Adult Season Pass rate.
Contact Us
Kelowna Season Pass Office
Address: 1894 Ambrosi Road, Kelowna
View Google Map
Direct Line: 250.491.6262
Toll Free: 1.888.663.6882
Email: tickets@bigwhite.com
Refundable Pass Option
The refundable pass option provides you the assurance of a partial refund as outlined below:
- Without purchasing the refundable pass option, passes are non-refundable under any circumstances.
- The price of the refundable option is $25 for individual pass holders or $75 for a family.
- The refundable pass option is only available when purchased concurrently with your seasons pass.
- Big White/Silver Star will refund the cost of the seasons pass if you suffer an injury or sickness which prevents your participation in skiing or snowboarding.
- Big White/Silver Star will refund the cost of the Seasons Pass if your employer transfers you, making it necessary to move your residence outside a 200km radius form the resort, provided that the date of transfer is at least 45 days after the purchase of the seasons pass. (Okanagan residents only)
- If your parent, spouse, or child is also a refundable pass holder and chooses to cease participation due to injury or sickness, he or she is entitled to a refund. The refund is limited to one additional claimant.
- The refund option does not cover: non-participation caused by or contributed to by intentional self-injury; non-participation due to emotional disorders or pre-existing conditions unless you are hospitalized; non-participation due to normal pregnancy; or any injury or sickness that does not prevent the participation of skiing.
- If you need to request a refund, we must receive your written request within 15 days of non-participation. We will not accept refund requests after April 1st.
- When presenting your claim, please provide a cover letter of explanation, your seasons pass, and a medical certificate providing the date of the first medical treatment and prognosis, stating that you are unable to ski, and the length of time the illness or injury will prevent participation.
- In the event of job relocation, include a letter from your employer within 15 days of notification, stating the location, date and length of relocation.
- All refunds subject to Big White Resort Ltd. and/or Silver Star Ski Resort Ltd discretion and approval.
- Big White Ski Resort Ltd. and/or Silver Star Ski Resort Ltd.’s interpretation of the above conditions is final.
Season Pass Schedule
| From opening day | No uses | 1-4 uses | 5-9 | 10+ |
| <30 days into ski season | 100% | 100% (less a $50 admin fee) | 50% | no refund |
| 31-60 | 70% | 70% | 35% | no refund |
| 61-90 | 40% | 40% | 20% | no refund |
| 90+ | no refund | no refund | no refund | no refund |
Frequently Asked Questions
Q: I have purchased my pass online, where can I pick up my pass?
A: If you have purchased a pass online by signing into your previous account and we have a current picture on file, we will print & mail your pass. If not, you can pick it up at our 1894 Ambrosi Rd Kelowna office and at the main ticket office on mountain once the season starts.
Q: How can I purchase a student pass?
A: Student passes can be purchased online, over the phone at 250.491.6262, in person at the Ambrosi Office as well as from the main ticket office in the Village Centre Mall once it is open for the season.
Q: What do I need to show to collect my student pass?
A: You will need to show your Co-op or Apprenticeship documentation if applicable.
- A copy of your current course curriculum/registration showing dates and times for classes with your name & student ID printed on it.
- Your tuition statement showing full or partial payment of your course fees with your student number on it.
- Valid government picture ID such as; driver’s license, passport or B.C. ID
*This does not include your minimal registration fee and must show a significant payment toward your registered course fee tuition.
Q: Do I need to sign a waiver this year?
A: Everyone will need to sign a new waiver this year.
Q: How do you define a family?
A: Family of 3 or more is defined as; a maximum of two adult parents and a minimum of one child between the ages of 6 and 18 living at the same residence or two children with a single parent. Families of 5 or more pay for the four eldest family members passes and the remaining passes are FREE*. Please note we require new pass holders to show proof of age and address when picking up their passes, even if they are part of an existing family.
*All free passes are subject to a $25 processing fee.
Q: What are your office hours?
A: Kelowna Head Office: Monday to Friday 8am - 4:30pm
