Airports Headquarters News - changes to the sports equipment registration policy Wednesday, April 15th, 2009
Effective April 16, 2009 fees for the following items (regardless of whether the item was pre-registered in advance or not) will be waived.
This policy is being revised to improve the experience for the customers who book via the following websites: Aeroplan, ACV and aircanada.com for Flight Pass.
These websites do not offer the customer the ability to pre-register and therefore when they arrive at the airport for check-in, they are subject to paying fees.
• hockey bags (containing hockey equipment) - Oversize charge waived
• hockey sticks (max 2 taped together) - Oversize charge waived
• skis and snowboard - Oversize charge waived
• ski and snow boots (when items are carried along with skis or snowboard) - Additional piece charge waived
We still ask that the customer pre-register any items as it provides valuable information for capacity planning purposes.
Sports equipment is still subject to all applicable additional checked baggage charges if over and above the free allowance.