Thank You For Coming To Our Brand New E-Store!

There are a few things you need to know to make the E-Store work smoothly for you:

1. The E-store is brand new so everyone will need to register with their details during the purchase process.
    We love that many of you have been with us for years but you must create a new profile for the new
    software.

2. It will ask you to add a guest for each pass, that guest is you OR whoever you are buying the pass for.

3. You can still use the FREE online payment plan and split your purchase over 5, 4, 3, or 2 payments. If you
    buy before July 15th you will be able to make 5 payments.

4. Everyone will need new photos this year and everyone is required to sign a waiver in person. We will
    email you as soon as we can take your picture and print your pass.

5. Some international phone numbers will not be recognized by the E-store, if you are having troubles you   
    can use our phone number: 250.491.6262 and we can collect your correct phone number when you come
    to have your photo done and your season pass printed.

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New E-Store Online Pass Purchase How To Video:

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If you have any problems during your purchase, please feel free to email tickets@bigwhite.com or call 250.491.6262 or 1.888.663.6882 (toll free in North America) during business hours; 8:00am to 4:30pm Monday to Friday, and our staff will be happy to assist you.