Contact Us

Big White Ski Resort Feedback

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General Inquiries

On Mountain:

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Phone: 250.765.3101
Fax:     250.491.6122
Email: [email protected]

Kelowna Head Office

Office Hours:
Monday - Friday: 8:00am to 4:30pm (year round)

** Kelowna Head Office will be closed for walk-ins while we are set-up at Orchard Park Mall, our ticket office phone lines will remain open, with extended hours from 8am - 8pm Friday, October 17th until Sunday, October 19th **

Orchard Park Mall Hours Tickets Phone Line Hours
Friday, October 17                           10am - 9pm Friday, October 17                           8am – 8pm
Saturday, October 18                       9am - 6pm Saturday, October 18                     8am – 8pm
Sunday, October 19                        10am - 6pm Sunday, October 19                        8am – 8pm


Address:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9

Phone: 250.491.6262  Toll Free: 1.888.663.6882
Fax:     250.491.6158 
Email: [email protected]

Snow Phone for Daily Snow Conditions: 1.250.765.SNOW (7669)

Activity and Event Information

Phone: 250.491.6101
Fax:     250.491.6122
Email: [email protected]

Address: 
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Central Reservations and Bookings

Tracy Layng 

Toll Free: 1.800.663.2772
Direct Line: 250.765.8888
Fax:           250.491.6164
Email: [email protected]

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Donations and Charitable Contributions

Michael J. Ballingall, Sr. Vice President, Sales & Marketing

Phone: 250.491.6150 
Fax:     250.491.6157
Email: [email protected]

Address:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9

Equipment Rentals

Rentals Manager 

Phone: 250.765.3101
Fax:     250.491.6122
Email: [email protected]

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Groups Department

Big White Groups Department 

Toll Free: 1.800.663.2772
Direct Line: 250.491.6174
Fax:           250.491.6164
Email: [email protected]

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Guest Services

Addy Gowe, Guest Services Manager

Toll Free: 1.866.491.9040
Direct Line: 250.491.6152
Fax:           250.491.6122
Email: [email protected]

Human Resources and Employment

Phone: 250.765.3101
Fax:     250.491.6122
Email: [email protected]

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Media & Advertising

Michael J. Ballingall, Sr. Vice President, Sales & Marketing

Phone: 250.491.6150 
Fax:     250.491.6157
Email: [email protected]

Address:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9

Ski and Snowboard School

Josh Foster 

Toll Free: 1.866.491.9040
Direct Line: 250.491.6101
Fax:           250.491.6122
Email: [email protected]

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Activities

Property Management

Maintenance and Building

Restaurants and Pubs

Service Providers

Shopping

Transportation

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