We look forward to welcoming you to Big White Ski Resort, Canada’s favourite family resort!

Check in Time: 4.00pm Check Out Time:  10.00am

Upon your arrival at Big White, please proceed to the 24 hour check in desk at Central Mountain Check in – located in the lower level of the Village Centre Mall. A security deposit, equivalent to one night at rack rate, is required at time of check-in.  Cash or the original credit card used to make the booking is required for the security deposit pre-authorization.


Location Lower Village, 5-7 Minute walk to Village Centre
Skiing access Cross the road to the Hummingbird Beginner Ski Run

Ski storage

Ski equipment must be stored in the Ski lockers, located in the Garage (Skis/boards are not permitted in the units)

Parking access

Underground Heated, 2 spots per unit. Max height 7ft 6in.  For additional vehicles, parking is available at the Happy Valley parking lot. Permits are required and can be obtained from Central Mountain Check In free of charge for guests of Big White Central Reservations.
Internet Access Free Wireless Internet is available at this property


Bedding and towels are provided in the condo. Garbage & Towels will be changed on Tuesdays, Thursdays & Saturdays. Linen is changed every 3-5 days depending on length of stay
Laundry Washer/Dryer in all units



  • If you require transfers from the airport, these must be purchased in advance through Central Reservations. In order to guarantee transfer please contact us at least 72 hours prior to arrival/departure. 
  • Night Skiing operates Tuesday through Saturday (mid December - mid March) and is included in all multi day lift passes
  • Soap, shampoo, hand cream, toilet paper, tissues, dish soap, dishwasher soap, paper towels, tea towels, dish cloths are provided. Coffee pack, creamer, sugar provided for first night only. No other condiments, paper or food items are supplied.
  • Sorry, but Big White Central Reservations does not have any cots, rollaway beds or playpens. The Tiny Tourist offer a full range of baby equipment rentals -


  • Minimum age to rent a unit is 21 years (ID will be required at check in)
  • As housekeeping needs to prepare the unit for the next guests, we ask that you please adhere to check out time
  • All accommodation is strictly NON-SMOKING.  Violations of this policy will result in fines being charged. 
  • Black Bear Lodge DOES NOT ALLOW PETS.  Violations of this policy will result in fines being charged. 
  • No incense or any other burnable material is allowed in the units.  Any damage from candle usage will be charged as guest damage.
  • To ensure that all guests in the building have an enjoyable holiday, quiet time is enforced between 11.00pm to 7.00am
  • Upon each check out – our housekeeping department takes an inventory of all items in the unit. Should you decide to visit family or friends in another unit, please be careful not to transport any items (eg. glasses, coffee mugs, towels, linen etc)  These items will be treated as missing and billed to your credit card
  • All Black Bear Lodge Units are owned by people like you and me. We ask that you please treat the properties with the same respect as your own home


Central Mountain Check In Desk – 24hrs (250) 491.6177    
Big White Ski School (250) 491.6101 1866 491.9040
Big White Concierge Desk (250) 491.6111
General Resort Inquiries (250) 765.3101    
Road Report 1.800.550.4997

We hope you have an enjoyable vacation, here at Big White Ski Resort!